since 24 Aug 2022
This information is provided without guarantee or pro-active maintenance.

Fields describing the team

Team Details

Official Name Short Name Country
Established Host Organisation
01 Jul 2020 Fidelidade - Companhia de Seguros, S.A.


Constituency Type Country of Constituency
- *Europe, Portugal
ASNs, Domains, IP ranges Description of Formal Constituency

Fidelidade is a leading life and non-life insurance company. With the largest commercial network in the country, Fidelidade reaches from north to south of the country with more than 8000 agents and its expansion and internationalization strategy already covers Spain, France, Luxembourg, Cape Verde, Angola, Mozambique, Macau, Peru, Bolivia and Paraguay. Today, being part of the universe of Fosun International Limited, Fidelidade has new horizons of growth, diversification and enhancement of its project and a unique opportunity to reinvent insurance in Portugal, expanding its offer and service to new customers, always with the seal of trust of the biggest and most solid insurance company in Portugal.
The CSIRT-FIDELIDADE team responds to all types of cybersecurity incidents, namely those that result in a security breach of the following types:
a) Abusive Content
b) Malicious Code
c) Collection of Information
d) Intrusion Attempt
e) intrusion
f) Availability
g) Information Security
h) Fraud
i) Vulnerability
The level of support provided by CSIRT-FIDELIDADE varies depending on the type, severity and scope of ongoing incidents and the resources available for their handling.

Team Contact Information

Main Number Emergency Number Fax Number
+351 21 425 89 06 Normal opening hours - 09:00 - 18:00
+351 21 425 89 06 Outside normal operating hours
Email Other contact Postal Address
csirt@fidelidade.pt - Fidelidade Companhia de Seguros, S.A.
FIT Infraestrutura e Operacoes
Rua Alexandre Herculano 53 Piso 0
1269 152 Lisboa
Automated Reporting E-Mail Autom. Rep. Supported Formats
csirt@fidelidade.pt csirt@fidelidade.pt
Business Hours Timezone
- Europe/Lisbon


Type:   RSA/4096    Expires: 2022-12-01 -- EXPIRED!  [EXPIRED!]
Fpr:    E663 D268 44DF 3102 C2AE C83D AF76 26FC B440 738D
Sub:    RSA/4096  Usage: Encrypt  EXPIRED!: 2022-12-01  [EXPIRED!]
UID:    CSIRT-FIDELIDADE <csirt@fidelidade.pt>


Current State Entry Date
since 24 Aug 2022
01 Aug 2022
Date of Accreditation Date of Certification
- -


Date Description
24 Aug 2022 CSIRT FIDELIDADE (PT) is now a listed team