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Services for Security and Incident Response Teams

Security and Incident Response teams manage the handling of information security incidents within their organisation or network - their tasks broadly range from prevention and awareness raising, via incident detection to the actual tracking and resolving of incidents and drawing lessons from that. The Trusted Introducer Service - a.k.a. TI - was established by the European CERT community in 2000 to address common needs and build a service infrastructure providing vital support for all security and incident response teams.

Actually European teams started to coordinate their activities much earlier, in late 1993 there was the first European meeting with only - or already - seven teams represented! Therefore we celebrate 30 years of European and 35 years of Global Incident Response Coordination co-organized together with FIRST and hosted by the OpenCSIRT Foundation with the OCSC Conference in 2024.

Orientation for security incident response and managementThe Trusted Introducer Service forms the trusted backbone of infrastructure services and serves as clearinghouse for all security and incident response teams. It lists well known teams and accredits as well as certify teams according to their demonstrated and checked level of maturity. Vital member's only services enabling security and incident response teams to interact more efficiently and effectively with each other are available to all accredited and certified teams.

Part of these services are made available to the public to further improve and facilitate the interactions of affected users and organisations with the "right" team. Most namely TI provides a full directory of contacts and other useful information of all listed, accredited and certified teams. You can either select the team by name - from A..Z - or by country.

Listing is the first step to become AccreditedDetailed explanations of how to become listed is available. Becoming a listed team is a mandatory requirement and first step in order to become accredited and thereby getting access to the member's only services.

If you are interested in the TI services or framework, or if you have a specific question regarding the cooperation and coordination of security and incident response teams in Europe and beyond, please do not hesitate to contact us.

If you are already representative or member of an accredited or certified team, please use our designated member's only web site for more detailed information and access to further services!.